Case Study: 360VIER streamlines website feedback and bug reporting with Marker.io

360VIER streamlines 250+ websites with Marker.io

360vier, a design-driven digital agency managing over 250 client websites, faced a challenge in efficiently organizing and processing the high volume of feedback and bug reports from their clients' continuous improvement plans. They needed a system that allowed non-technical clients to easily report issues and that would integrate directly with their existing ClickUp project management workspace.

The agency implemented Marker.io, a website feedback and bug reporting tool. The solution seamlessly integrated with ClickUp, turning client point-and-click reports from live websites directly into tracked tickets. This made Marker.io their primary ticket inflow channel, eliminated support emails, and led to substantial revenue growth from ongoing improvement projects while solidifying long-term client relationships.

360vier