Case Study: Fort Myers Police Department achieves resilient emergency response with Mark43

Fort Myers Police Department - Customer Case Study

Fort Myers Police Department turned to Mark43 to strengthen emergency response and keep operations running during severe conditions, including Hurricane Ian. The department needed a resilient, adaptable public safety system that could maintain dispatching and reporting even when local communications and city networks failed.

With the Mark43 Public Safety Platform, including CAD, RMS, and Analytics, Fort Myers Police Department stayed connected, continued handling thousands of 911 calls, and supported neighboring agencies when their systems went down. Mark43 also improved interoperability, mobility, and user experience across devices, helping officers work faster, reduce response times, and make better data-driven decisions while maintaining 24/7/365 operational continuity.

Fort Myers Police Department

William Musante

Captain