Case Study: Smyths Toys streamlines workforce management with Mark Information’s ProMark

Smyths Toys - Customer Case Study

Smyths Toys, a leading toy retailer in the UK and Ireland, faced challenges with manual wage administration and lacked a centralized overview of employee attendance across its many store locations. To improve transparency and efficiency in its time & attendance and payroll processes, the company partnered with Mark Information.

Mark Information implemented its ProMark workforce management solution, integrating it with SAP SuccessFactors. This provided streamlined data collection, efficient shift scheduling, and centralized reporting. The results included a significant reduction in administrative time and costs, fewer human errors in payroll processing, and more efficient staff rostering that ensures compliance with legislation.

Smyths Toys

Rob Wilson

IT Manager