Case Study: Metro Service streamlines rostering and time registration with ProMark from Mark Information

Metro Service - Customer Case Study

Metro Service, the management company for the Copenhagen Metro, faced a significant challenge as it rapidly grew to 280 employees. Their manual process of tracking 89 stewards' complex shift schedules and time registrations via spreadsheet became unsustainable. They needed a robust rostering, time registration, and absence management system that could integrate with their payroll. They turned to vendor Mark Information for a solution using their ProMark system.

Mark Information implemented its ProMark system, which provided flexible rostering and clear-text, user-friendly time registration via PCs and dedicated terminals. The solution automated wage calculations, integrated with the Visma payroll system, and allowed managers to focus on approving only the most operationally significant time deviations. This saved Metro Service considerable time on administrative control, enabling them to efficiently manage their expanding workforce in preparation for growing to 130 stewards.

Metro Service

Jan Nielsen

Service Manager