Case Study: Lantmännen Maskin achieves faster, more accurate service billing with Mark Information’s ProMark

Lantmännen Maskin - Customer Case Study

Lantmännen Maskin, a Swedish agricultural machinery company, faced challenges with long billing lead times, a negative difference between work completed and hours billed, and extensive manual administration for time reporting. To address these inefficiencies, they partnered with Mark Information to implement its ProMark workforce management solution, including modules for mobile time reporting and job registration.

Mark Information's solution provided real-time mobile reporting for all 350 service engineers and a streamlined portal for managers to handle service orders. This resulted in faster, more accurate billing, allowing for a 4.5% increase in the billing rate. The implementation also reduced the resources needed for pay management and simplified the overall IT infrastructure for Lantmännen Maskin.

Lantmannen Maskin

Anders Segervall

IT Service Market