Marco Technologies
35 Case Studies
A Marco Technologies Case Study
The Sartell-St. Stephen School District, a school district in Central Minnesota, was struggling with its large and inefficient print fleet. Its IT staff was spending excessive time managing and fixing printers they weren't trained on, which diverted their focus from their primary educational roles. The district reached out to their existing vendor, Marco Technologies, for a print audit and to implement a Managed Print Services solution to address these challenges.
Marco Technologies implemented a comprehensive Managed Print Services solution that included consolidating the print fleet, updating to newer models, and managing the toner supply chain. This freed the IT staff from printer maintenance and led to a significant reduction in print volume, from 11 million to 9 million copies. The school district reported highly responsive service from Marco, with support calls answered by the end of the day and automated toner replenishment. The partnership continues with biannual reviews to plan for new technologies and future building projects.