Case Study: RIDES saves $20,000 a year with Marco Technologies

RIDES - Customer Case Study

RIDES, a nonprofit public transportation provider serving nine counties in northwest Iowa, was dissatisfied with its previous managed IT services and felt it was not getting enough value for the investment. The organization went out to bid for a new managed IT solution and selected Marco Technologies based on the firm’s structure, IT team qualifications, and understanding of the work involved.

Marco Technologies quickly took over support after RIDES was left without help from its prior provider, implementing a refreshed managed IT environment and a new backup solution. The upgrade improved network and security capabilities, gave RIDES greater peace of mind around data protection, and delivered measurable savings of about $20,000 per year in IT support costs.

RIDES

Sam Johnson

Chief Financial Officer