Case Study: Hill Top Home of Comfort achieves reliable, efficient print services with Marco Technologies

Hill Top Home of Comfort - Customer Case Study

Hill Top Home of Comfort, a 55-bed skilled nursing care facility in Killdeer, ND, was struggling with unreliable technology that disrupted daily care operations. Frequent computer repairs, an unstable wireless connection, and an outdated printer/copier fleet made it difficult for staff to support electronic medical records, printing, scanning, and other routine tasks. The facility turned to Marco Technologies for help, including Managed Print Services alongside its managed IT environment.

Marco Technologies implemented a modern, integrated print solution with multifunction devices, automatic toner and ink replenishment, and features like scan-to-email and print tracking by user. The result was a more reliable, secure, and efficient system that let staff print from anywhere in the building and access faster support when issues arose. Hill Top also reduced supply hassles and saved money by bringing its print and IT services under one umbrella, while gaining the 24/7 support needed for a medical environment.

Hill Top Home of Comfort

Stephanie Harderson

Nurse