Case Study: Hill Top Home of Comfort achieves reliable, secure IT with Marco Technologies

Hill Top Home of Comfort - Customer Case Study

Hill Top Home of Comfort, a 55-bed skilled nursing care facility in Killdeer, North Dakota, struggled with unreliable technology, frequent computer repairs, unstable wireless internet, outdated and mismatched equipment, and security concerns around its server and shared passwords. The facility needed a more secure and dependable IT environment for its always-on nursing operations, electronic medical records, and medication management, and turned to Marco Technologies for help.

Marco Technologies implemented a Managed IT Services solution with leased, upgraded equipment, cloud backup, improved wiring and wireless infrastructure, and dual internet providers for redundancy. The result was a much more reliable and secure system with better HIPAA compliance, less downtime, faster support, and improved daily operations for staff, who could now rely on internet-based charting, webinars, conference calls, phone transfers, and camera monitoring.

Hill Top Home of Comfort

Gerry Leadbetter

Administrator