Case Study: GP Companies achieves faster, more cost-effective IT support with Marco Managed Services

GP Companies gets 70-user managed IT support with Marco Technologies

GP Companies, a manufacturer of plunger pump products, faced a challenge supporting its 70 employees with a lean internal IT team. As the company grew, its single IT resource became a bottleneck, and hiring a full-time employee with the right expertise for their Novell network was not justifiable. They needed a more cost-effective way to access a deeper IT knowledge base, which led them to partner with Marco Technologies for managed IT services.

Marco Technologies implemented a fully managed IT solution, providing unlimited support desk access and bi-weekly on-site visits from a technician. This gave GP Companies immediate access to a broad bench of expertise and freed their IT manager to focus on strategic projects. The results included faster response times for users, no noticeable IT problems, and a more scalable operation—all achieved without adding internal headcount. Marco's solution provided the flexible, responsive support the business needed to grow.

GP Companies