Case Study: Dorsey & Whitney streamlines global printing and reduces costs with Marco Technologies Managed Print Services

Dorsey & Whitney LLP - Customer Case Study

Dorsey & Whitney LLP, an international law firm with offices across the U.S., Canada, the U.K., and Asia, struggled to manage a scattered printer fleet. Because each office handled its own equipment, the firm lacked consolidated reporting, had difficulty tracking toner and updates, and faced IT headaches from multiple printer models and drivers. Marco Technologies’ Managed Print Services helped address these challenges.

Marco Technologies standardized and documented a global print rollout across 14 offices, implemented mobile printing, and added automated toner replenishment and comprehensive reporting. The result was a more predictable printing expense, less excess toner inventory, fewer printer-related calls and interruptions, and significantly reduced internal IT workload—freeing the team to focus on higher-value work.

Dorsey & Whitney

Rich Blasing

Director of Core Technology Services