Case Study: iManage streamlines partner portal management with Marcel Digital

iManage streamlines partner portal management with Marcel Digital

iManage, a leading provider of secure knowledge work solutions, faced a challenge with its fragmented and inefficient Partner Portal system. Its two separate portals for Technical and Implementation Partners were hosted outside the main CMS, creating content management difficulties and a poor user experience. iManage engaged vendor Marcel Digital to unify and enhance the portal, making it more secure, user-friendly, and integrated with their marketing site.

Marcel Digital's solution integrated the Partner Portal directly into iManage's primary CMS, eliminating the need for external APIs and simplifying content management. This streamlined workflows, improved security, and empowered partners to update their own listings with proper approval workflows. The enhancements led to increased efficiency in partner management, more effective sales enablement, and a scalable solution that better supports iManage's expanding network.

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