Case Study: Norfolk Virginia Sheriff’s Office Revamps Inmate Meal Ordering with Marathon Consulting’s Custom Umbraco Commerce Solution

Norfolk Virginia Sheriff’s Office upgrades to Umbraco 15 with Marathon Consulting

The Norfolk Virginia Sheriff’s Office faced a challenge with its 811 Marketplace website, which was built on an outdated and unsupported version of Umbraco 7 and the uWebshop e-commerce package. This legacy system lacked sophisticated reporting and flexibility for order scheduling. They engaged Marathon Consulting to modernize the platform.

Marathon Consulting implemented a custom e-commerce solution using Umbraco Commerce, upgrading the site to Umbraco 15. The solution provided advanced administrative tools for order management, robust financial reporting, and tailored fulfillment functionality that streamlined the complex meal delivery process. This upgrade provided the Sheriff’s Office with a flexible, efficient, and WCAG-compliant system that enhances operational efficiency and facilitates connections between inmates and their families.

Norfolk Virginia Sheriff’s Office