Case Study: a global retailer ensures business continuity with MAQ Software's remote work app

Ensure Business Continuity Through Covid-19 Remote Work

A global retailer faced significant challenges in maintaining operations after closing their physical stores due to COVID-19. They struggled to remotely track work assignments and manage bonus structures for thousands of associates transitioning to a new work-from-home program. To address this, they partnered with MAQ Software.

MAQ Software developed a Power App that provided separate interfaces for store managers and associates, all secured by role-based access. The solution integrated with an Azure SQL database and Power Automate to manage assignments, bonuses, and notifications. This enabled the client to track over 40,000 transactions and train two million team members. MAQ Software later automated the bonus approval process, reducing approval time by 90% and helping the client accelerate its digital transformation.