Case Study: Zeitview triples service team productivity with Mapsly

Zeitview triples service team productivity with Mapsly

Zeitview, a company that uses advanced inspection software for energy and infrastructure assets, faced challenges with the manual and labor-intensive process of assigning service jobs to its field technicians. They also lacked real-time visibility into field activities, which hindered management's ability to address performance issues quickly. To overcome these obstacles, Zeitview turned to the Mapsly platform, utilizing its automation and optimized routing features.

By implementing Mapsly, Zeitview fully automated its job assignment process. The vendor's platform automatically finds available technicians and sends assignment requests, significantly reducing administrative work. This solution, along with automated email alerts and mobile forms for data collection, led to a 200% increase in technician productivity. Mapsly helped Zeitview avoid the need for two full-time hires and saved the company an estimated $500,000 compared to an alternative Salesforce-based solution.

Zeitview