Case Study: Satisfi Labs enables AI-powered wayfinding at Miracle Mile Shops with Mappedin

Miracle Mile Shops Helping Visitors Navigate 1.2 Miles of Unique Stores, Dining & Entertainment

Satisfi Labs, a conversational AI platform deployed at Miracle Mile Shops in Las Vegas, needed to deliver location-aware, end-to-end assistance for shoppers navigating a 1.2‑mile, 500,000 sq ft center with 150+ stores and tens of millions of annual visitors. To provide accurate indoor wayfinding and integrate conversational search with real-time location, Satisfi Labs partnered with Mappedin and its mapping technology.

Mappedin implemented its Responsive Web App with 3D digital maps and blue dot wayfinding, embedding the map into Miracle Mile’s website and linking it to Satisfi Labs’ AI assistant “Jules.” The integration lets users search, discover promotions and dining options, and receive precise, real‑time routes across the centre; Mappedin’s solution therefore enabled a more interactive, intuitive guest experience and streamlined navigation for millions of visitors.

Satisfi Labs

Wendy Albert

Senior Director of Marketing