Case Study: Cadillac Fairview achieves optimized navigation and enhanced mall discovery with Mappedin's Mobile SDKs

Cadillac Fairview Takes Customer Experiences to New Heights With a Custom Mobile App

Cadillac Fairview (CF), a global owner and operator of major retail and mixed‑use properties, needed to modernize the LiVE by CF mobile app to deliver immersive indoor mapping and optimized navigation across 18 Canadian shopping centres, including Toronto Eaton Centre and Rideau Centre. Having already used Mappedin’s Digital Directories and Web App, CF selected Mappedin and its Mobile SDKs to provide consistent, real‑time map maintenance and a unified wayfinding experience in their app.

Mappedin implemented its Mobile SDKs to add interactive directories, predictive search, multi‑stop turn‑by‑turn directions, optimized routing with accessibility filters, and live retailer details across all 18 centres. Backed by Mappedin’s developer support, documentation and samples, CF launched quickly, enabling shoppers to discover stores, promotions and routes from their phones, maintain map accuracy in real time, and drive increased discovery and sustained interest in CF’s mall portfolio.

Cadillac Fairview