Case Study: Cofactr streamlines billing and revenue operations with Maple

Why Cofactr Replaced SuiteBilling and Metronome with Maple

Cofactr, a fast-growing infrastructure platform for hardware teams, faced significant operational bottlenecks with its previous billing and revenue recognition systems. After NetSuite proved inflexible, their move to Metronome still lacked native revenue recognition and a CPQ tool, forcing cumbersome manual work. This created a single point of failure for plan changes and prevented the sales team from generating quotes efficiently. They turned to the vendor, Maple, for a unified solution.

Maple provided Cofactr with a single platform for quoting, billing, and revenue recognition. By implementing Maple's flexible pricing models and built-in Salesforce CPQ integration, the team eliminated manual processes, empowered sales to close deals faster, and automated complex workflows for upsells and prorations. This streamlined their entire revenue stack, saving the finance and operations teams a significant amount of manual work and providing a scalable foundation for future growth.

Cofactr

Phil Brandt

Head of Finance