Case Study: Queensland Government Department improves performance management with Mapien training

Queensland Government Department boosts performance management training for 3 years with Mapien

Mapien partnered with a Queensland government department to deliver performance management training. The department regularly reviewed its learning and development offerings and sought tailored workshops for its leaders to help them better manage employee performance, develop their teams, and navigate relevant policies.

The solution involved Mapien delivering highly interactive and tailored workshops that incorporated self-assessment, reflection, and relevant workplace scenarios. As a result, Mapien empowered managers to effectively apply the department's performance strategies and policies. Participants reported a greater ability to conduct effective performance conversations and provide consistent feedback, leading to enhanced team energy and a high-performance culture. The training's success is further evidenced by high attendance rates, positive feedback, and its continued integration into the department's annual calendar.