Case Study: Garden City achieves 100% audit accuracy and streamlined inventory control with MAPCON Technologies, Inc.

Garden City - Customer Case Study

CITY OF GARDEN CITY, Kansas, a fast‑growing municipality serving about 32,000 residents, was struggling to manage more than $3.5M in inventory, 1,500 pieces of equipment, and paper‑based purchase and work orders across its electric, water and wastewater utilities. Their home‑grown IT system lacked purchasing and repair cost data, leading to audit discrepancies two years in a row, so the city sought a computerized maintenance management system (CMMS) and selected MAPCON.

MAPCON implemented its CMMS with on‑site training to integrate inventory, work order, and purchase tracking across departments. Within three months auditors noted major improvements, and by 2016 Garden City achieved a 100% audit accuracy rating; the warehouse was reorganized for greater efficiency and staff later presented their MAPCON success at the vendor’s user conference, demonstrating clear, measurable improvements in audit outcomes and inventory control.

Garden City

Mike Muirhead

Public Utilities Director