Case Study: Wolt improves ETA accuracy and delivery operations with Mapbox Matrix API and real-time traffic data

Wolt improves ETA accuracy by 2% with Mapbox

Wolt, a technology company known for its on-demand delivery platform for food and merchandise, needed to provide highly accurate travel time estimates for its courier partners across various cities and transportation methods. Dynamic conditions like traffic and weather made this a complex challenge, as inaccurate ETAs had significant financial implications. To solve this, Wolt turned to Mapbox and its Matrix API.

By implementing the Mapbox Matrix API with real-time traffic data, Wolt was able to run extensive switchback experiments to gather precise metrics. The solution resulted in more accurate ETAs, improving the probability of an ETA being correct by up to 2% and leading to more efficient operations. Mapbox provided Wolt with the scalable and reliable infrastructure needed to enhance its entire delivery ecosystem.

Wolt