Case Study: Passport achieves frictionless parking for drivers and real-time enforcement optimization with Mapbox

Passport - Customer Case Study

Passport is a mobile-first parking platform that solves the common city pain of hunting for a spot, guessing lot prices, and running back to meters. Using Mapbox-powered maps in its iOS and Android apps, Passport’s "Find Parking" shows available locations and detailed pins (address, restrictions, rates), lets users hold and book a space before they leave, and sends text reminders so drivers can extend sessions without returning to the car.

For cities and operators, Passport’s Mapbox-enabled dashboard delivers real-time visibility into officer locations, streamlines enforcement routes, and reveals usage and revenue trends across zones. The integrated solution reduces circling and payment friction for drivers while helping cities optimize enforcement, improve uptime, and better manage parking inventory and revenues.

Passport