Case Study: Kraken Technologies achieves 88% higher field engineer efficiency with Mapbox

Kraken Technologies boosts field engineer efficiency by 88% with Mapbox

Kraken Technologies, a provider of an end-to-end operating system for utilities, faced challenges with inefficient field operations. Their 'Kraken Field' solution needed to optimize technician routing and scheduling to reduce travel time and increase job completion rates. To address this, Kraken turned to Mapbox and integrated its Matrix API and Directions API.

By implementing Mapbox's location APIs, Kraken achieved smarter, AI-powered routing that dynamically adjusts to real-time traffic. This solution resulted in an 88% increase in urban job efficiency for client Octopus Energy, allowing engineers to complete more appointments daily. Mapbox helped reduce driving time by 300 hours per day, cut 4 million miles of travel annually, and avoid 600 tons of CO2 emissions.

Kraken Technologies