Case Study: Coupang‑Eats achieves faster, smarter on‑demand deliveries with Mapbox

Coupang-Eats - Customer Case Study

Coupang‑Eats is Seoul’s leading on‑demand food delivery service that connects customers with restaurants across cities like Busan and Seoul. Faced with the challenge of reliably matching drivers to orders, optimizing pickup and delivery, and giving customers clear, real‑time tracking, the company needed a navigation and mapping solution that could scale with its fast‑moving service.

By integrating Mapbox navigation, Coupang‑Eats implemented smart pickup and delivery matching and live delivery tracking in its iOS app. The solution streamlined driver routing and order coordination, expanded visible service areas, and gave customers a faster, more transparent delivery experience.

Coupang-Eats