Case Study: Valor Hospitality boosts engagement, promotions and wellbeing with Flow Learning by Mapal

Valor Hospitality achieves 86% engagement with MAPAL Group

Valor Hospitality, a multi-award winning hotel management company, sought to strengthen its people-first culture by improving employee engagement, learning, and retention at scale. To achieve this, they partnered with MAPAL Group and implemented its Flow Learning platform to make their development initiatives more accessible across their global teams.

MAPAL's solution included a learning management system used to deliver bite-sized leadership sessions and a digital wellbeing library. This partnership delivered significant results, including 140 internal promotions in 2025 and an 8% flight risk, which is dramatically below the industry benchmark of 39%. Additionally, the programs saw over 450 leadership session participants and more than 9,700 wellbeing resources downloaded, supporting an 86% engagement score.

Valor Hospitality