Case Study: Espresso House achieves €875k in annual time savings with Compliance by Mapal

Espresso House gains equivalent of €875k in time savings with Compliance by MAPAL

Espresso House, a major coffee chain in Northern Europe, faced a challenge in maintaining its high standards while expanding. Its manual, paper-based system for hundreds of daily compliance checks and procedures was extremely time-consuming, difficult to control, and hindered growth. To address this, the company turned to the Compliance software solution from vendor MAPAL Group.

By implementing MAPAL's software, Espresso House digitalized all its routine procedures, making them accessible to employees on any device. This streamlined operations, provided better visibility for management, and allowed for instant updates to procedures. The solution from MAPAL Group enabled a successful expansion from 180 to 390 stores across five countries. It also generated annual time savings equivalent to €875k and helped increase sales from approximately €70m to €186m.

Espresso House

Henrik Sonnerqvist

Operational Excellence Coordinator