Case Study: Compass Group improves site-specific compliance and food safety with Compliance by Mapal

Compass Group reaches 80% compliance in months with MAPAL Group

Compass Group, a world-leading provider of meal and support services, faced the challenge of standardizing digital quality control across its diverse sites in Norway and Sweden. With operations ranging from hospitals to offshore platforms, each location had unique health, safety, and environmental hazards, requiring site-specific procedures to meet high standards and pass local authority inspections. They partnered with MAPAL Group to implement its solution, Compliance by Mapal, to address this need.

The solution from MAPAL Group involved creating a customised business page for each site, allowing Compass Group to assign relevant procedure categories based on specific risks. This user-friendly system provided managers with clear oversight and saved significant time. MAPAL's solution achieved 80% compliance levels soon after implementation, gave the company the autonomy to make adjustments, and proved so effective that other departments within Compass Group began adopting it.

Compass Group