Case Study: Compass Group improves site-specific compliance and food safety with Compliance by Mapal

Compass Group customises operational procedures by site with Compliance by MAPAL

Compass Group PLC, a world-leading food and support services provider, faced the challenge of unifying and standardizing its operational compliance procedures across its diverse sites in Norway and Sweden. The company needed a solution to replace long, generic task lists with site-specific checks, particularly for food safety and waste, to meet local authority requirements and improve efficiency. To address this, they turned to the MAPAL Group and implemented its Compliance software.

The solution from MAPAL Group involved creating customized business pages for each site, allowing procedures to be tailored to specific local risks. This user-friendly system provided each location with a concise, relevant list of operational checks. The results included compliance levels reaching 80% soon after implementation, significant time savings for staff, and enhanced ability for managers to monitor performance across all sites. The success led other departments within Compass Group to adopt the MAPAL solution.

Compass Group

Darren Chandler

HSEQ Director