Case Study: Arc Hospitality Recruitment achieves higher candidate confidence with Flow Learning by Mapal

Arc Hospitality Recruitment achieves 98.65% mandatory training completion with MAPAL Group

Arc Hospitality Recruitment, a trusted provider of skilled professionals to the UK hospitality industry, faced the challenge of delivering consistent and high-quality training at scale to its nationwide workforce. Their in-person training was difficult to standardize, so they partnered with MAPAL Group and its Flow Learning service to find a more connected, digital approach to candidate preparation.

By implementing MAPAL's Flow Learning platform, Arc embedded accredited compliance modules directly into the candidate journey. This solution resulted in 98.65% of hired candidates completing mandatory training, with over 97% reporting it effectively prepared them for their first shift. The vendor, MAPAL, helped Arc achieve higher candidate confidence, stronger on-site readiness, and clearer visibility of development across their entire business.

Arc Hospitality Recruitment