Case Study: Wildwood boosts daily customer visits with Map My Customers

Wildwood - Customer Case Study

Wildwood, a North Carolina-based manufacturer of lighting, furniture, and decor, needed a better way to help its sales reps find and reach customers efficiently. With a mix of long-tenured and newer reps, the team struggled with customer visibility in the field, especially for reps who didn’t know where accounts were located. They chose Map My Customers to give their team a simple, cost-effective sales tool without the complexity of a larger CRM system.

Using Map My Customers, Wildwood’s reps could quickly map nearby accounts, plan routes, and contact customers while in the area. The result was more face-to-face customer visits and better use of travel time, helping the team average eight customer visits per day. According to Wildwood, Map My Customers made that new goal possible and helped keep reps top of mind with their customers.

Wildwood

Whit Barnes

Sales Manager