Case Study: National Flooring Products achieves greater field sales visibility and accountability with Map My Customers

National Flooring Products achieves 100% field rep adoption in 60 days with Map My Customers

National Flooring Products, a nationwide flooring importer and distributor, faced a challenge with limited visibility and accountability for its field sales team. Their reps lacked a common system for logging visits, making it difficult for leadership to track customer interactions and ensure consistent territory management. They implemented Map My Customers, a mobile-first platform built for field sales.

The Map My Customers solution provided optimized routing, real-time visit tracking, and visual territory management. The results included 100% team adoption within 60 days and significant measurable improvements: a 25% increase in logged visits per month, an 18% improvement in reactivating dormant accounts, and managers spending 30% less time chasing reports.

National Flooring Products