Map My Customers
11 Case Studies
A Map My Customers Case Study
American Credit Acceptance, a leading auto financing company, faced significant challenges with its field sales operations. Their outdated systems led to a lack of territory visibility for reps, slow implementation cycles, and disorganized activity tracking, causing salespeople to spend more time on administrative workarounds than with dealerships. To address this, they implemented the territory intelligence platform from Map My Customers.
The solution from Map My Customers provided an all-in-one, intuitive platform that streamlined the sales process. It enabled real-time note capture, offered a rep-friendly interface, and delivered tailored views for each team. The results were immediate and impactful, achieving a 100% user onboarding rate and full adoption. This led to the logging of over 19,500 monthly activities and the closure of more than 1,100 new business partnerships, fundamentally transforming their field sales effectiveness.