Case Study: VideoTaxi improves visibility, profitability, and client experience with ManyRequests

VideoTaxi offers digital content subscriptions at flat monthly rates in New Zealand

VideoTaxi, a digital content agency in New Zealand, was using a legacy system that was no longer maintained and provided a poor client experience. Their challenge was to gain better visibility into project time-tracking to manage profitability and to migrate all of their historical data from the old platform. They turned to the vendor ManyRequests for a solution.

ManyRequests implemented its platform and provided a done-for-you migration service to onboard all of VideoTaxi's clients and historical data. The solution gave the agency a single source of truth to manage operations, track client usage, and monitor team performance. This resulted in improved project visibility, an elevated client experience, and increased profitability for VideoTaxi through better operational insights.

VideoTaxi

Bruce Knoetze

Head of Production