ManyRequests
15 Case Studies
A ManyRequests Case Study
MGS Global Group, a provider of on-demand drafting services for architecture and design firms, faced significant challenges with client communication and project management as they scaled their business. Their specific hurdles included streamlining client onboarding, tracking complex design work, and managing numerous revisions. After relying on emails and generic ticketing systems, they turned to the ManyRequests platform for a solution.
By implementing ManyRequests, MGS Global Group gained a centralized client portal to onboard over 100 clients and manage hundreds of projects. The vendor's service enabled the creation of custom briefing forms to capture precise project requirements and provided tools for tracking workload and facilitating collaborative design proofs and revisions. This resulted in a much more streamlined operation and an elevated experience for their clients, allowing MGS to effectively plan and ensure the timely completion of all projects.
Aya Shackler
Founder & CEO