Manychat
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Case Study: La Repa de Sueños boosts sales and speeds responses with Manychat WhatsApp automation
A Manychat Case Study
La Repa de Sueños boosts sales 35% with Manychat
La Repa de Sueños, a leading mattress company in Costa Rica, faced challenges with scaling their sales operations. Their team was overwhelmed with manual follow-ups and slow response times, which led to missed sales opportunities, especially during high-volume periods like Black Friday. To address this, they partnered with the vendor Manychat to implement WhatsApp automation and AI solutions.
Using Manychat's WhatsApp Automation and AI Step, La Repa created personalized broadcast campaigns and an AI assistant named Julio to automate conversations and pre-qualify leads. This solution drastically cut response times from 4 hours to 5 minutes and significantly reduced manual work. The results were substantial, including a 9,000% ROI on a key WhatsApp campaign, a 35% increase in sales, and over 3,000 automated interactions in a single month.
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