ManyChat
42 Case Studies
A ManyChat Case Study
Aevitas Weddings, a 14-year-old wedding photography business run by Henry Chen in Los Angeles, struggled to keep up with manual lead follow-up, repetitive customer questions, and the need to respond quickly while working as a one-person operation. Henry turned to ManyChat’s chat marketing automation tools, including a Customer Chat widget and FAQ flows, to help streamline lead generation and customer communication.
With ManyChat, Henry automated lead capture, qualification, and common responses across channels like Facebook Messenger and SMS, helping him stay responsive without being tied to his desk. The results were strong: Aevitas Weddings generated more than 1,100 leads over two years and maintained stable annual gross income during the COVID-19 pandemic, while Henry also used the extra time to launch new revenue streams through Wedding Chat Marketing, templates, training, and speaking engagements.
Henry Chen
Aevitas Weddings