Case Study: The Crawfish Hole increases sales by $23,000 with ManyChat

How The Crawfish Hole Increased Sales by $23,000 Using Curbside Pick-Up

The Crawfish Hole, a restaurant in Bridge City, Texas, was forced to close its dining room during the early COVID-19 shutdown and needed a fast way to replace lost foot traffic with curbside and delivery sales. Working with ManyChat, the team used Messenger-based marketing and a bot ordering system to promote special offers and keep customers engaged.

ManyChat helped The Crawfish Hole run click-to-Messenger Facebook ads, capture customer details, send follow-up reminders across Messenger, SMS, and email, and streamline curbside redemption and feedback. The campaign generated more than $23,000 in additional sales from about $332 in ad spend, showing a strong return on investment and helping the restaurant thrive during a difficult period.

The Crawfish Hole