ManyChat
42 Case Studies
A ManyChat Case Study
Centro Médico Eternal, a regenerative medicine clinic in Nuevo León, Mexico, needed a better way to handle first-contact inquiries, automate conversations, collect contact details, and book more appointments. With its in-house ManyChat setup lacking structure and not fully using the platform’s capabilities, the team turned to ManyChat and agency partner Jugo de Limon for help.
ManyChat was used to create structured welcome messages, keyword-based FAQ flows, lead-qualifying questions, and Clicks-to-Messenger ad campaigns, with live chat handoff and follow-up automation for business hours and off-hours. As a result, Centro Médico Eternal generated more than 10,000 leads, 140 contacts, 80 first-time appointments, and $15,385 in stem-cell treatment sales from a $1,282 monthly investment, delivering a 12.9% ROI increase.
Juan Roman Garza
Chief Executive Officer