Case Study: Autogrill reduces training costs with Manual.to

Autogrill reduces training costs by 75% with Manual.to

Autogrill, a leader in travel retail, faced challenges in training and operational consistency due to frequent staff turnover and the difficulty of creating up-to-date work instructions. They partnered with the vendor Manual.to to address these issues, which included maintaining quality standards and ensuring employee safety in a fast-paced environment.

Manual.to implemented a solution that involved training a team of Autogrill ambassadors to create digital manuals, which were then shared via QR codes for easy access. This strategy led to brand-wide standardization. The results for Autogrill were significant, including a 75% reduction in training costs, an 87% decrease in manual creation costs, and 96% employee engagement with the new digital training materials.

Autogrill