Case Study: Credit Union West exceeds growth and membership goals with MANTL

Credit Union West raises nearly $160M in deposits with MANTL

Credit Union West sought to unify its physical and digital banking channels to create a single, seamless experience for its members. To achieve this vision, the credit union selected MANTL to power its account opening process across all account types and channels.

By implementing MANTL's account opening solution, Credit Union West exceeded its annual growth and membership goals. The results included raising nearly $160 million in deposits, achieving a 98% application submission rate, and saving over 3,753 staff hours. MANTL enabled the credit union to successfully launch business online account opening for the first time and deliver a seamless member experience.

Credit Union West