Case Study: TherapieDecken boosts add-to-cart rates with Manifest AI

How TherapieDecken Boosted Their Add-to-Cart Rates to 636% with Manifest AI

TherapieDecken, a German wellness company specializing in handmade weighted blankets, faced challenges with delayed customer support responses, particularly after-hours, and a high volume of queries about order status and product details. They sought an automated solution that could provide instant, accurate answers in German and other languages to improve the customer experience, leading them to partner with vendor Manifest AI and implement its AI Shopping Assistant.

Manifest AI's solution provided 24/7 automated order tracking and instant answers to product questions by integrating with TherapieDecken's Shopify store. This resulted in a dramatic 636.64% increase in add-to-cart rates, a 33.87% improvement in website conversion, and a 5.55% rise in average order value, demonstrating a significant return on investment for the customer.

TherapieDecken