Case Study: Mitchell Brands achieves 30x ROI with Manifest AI

How Mitchell Brands achieved a 30x ROI Consistently with Manifest AI

Mitchell Brands, a global skincare company, sought to improve the online customer experience and support efficiency on its e-commerce store. To address this, they turned to the vendor Manifest AI and implemented its AI shopping assistant.

Manifest AI provided a solution named "Michelle," an on-site assistant that offered personalized product discovery and 24/7 query support. The implementation included smart nudges on key pages to guide shoppers and reduce drop-offs. This approach from Manifest AI yielded a 30x ROI, a 2.5x increase in conversions for engaged users, and automated the resolution of 82% of support tickets.

Mitchell Brands