Manifest AI
7 Case Studies
A Manifest AI Case Study
Gardenesque, a UK-based manufacturer of unique garden products, faced common e-commerce challenges, including a high volume of repetitive customer questions and a need to streamline how shoppers compared similar items. They sought a smart solution to automate these interactions, free up agent time, and improve the overall customer experience. This led them to implement a chatbot solution from vendor Manifest AI.
Manifest AI provided an all-in-one solution that integrated with their Shopify store, using product data and store pages to train an AI chatbot. The solution handled frequent queries, provided direct product links for similar items, and allowed for extensive customization of the chatbot's tone and greetings. This implementation delivered significant results for Gardensque, including a 139% increase in website conversion and a 40.23% increase in average order value. Manifest AI also contributed to an additional £6,550 in sales, providing an estimated 2000x return on investment.