Case Study: Swizzels Matlow achieves tighter stock control and improved operational efficiency with Manhattan Associates' SCALE

Swizzels Matlow optimises supply chain performance with Manhattan Associates

Swizzels Matlow, a family-owned UK confectioner operating a distribution centre in Adlington that handles over 1,000 pallets a week, needed to replace a paper-based warehouse process that required manual re-keying, caused errors and created a lack of operational visibility as demand grew. The business shortlisted WMS vendors to support expansion and selected Manhattan SCALE for its functionality and the implementation team's expertise.

Swizzels Matlow deployed Manhattan SCALE alongside a ~10% DC capacity increase and Zetes radio-frequency picking, with consultant support and a super-user training rollout. The solution delivered tighter stock control, higher inventory accuracy, bundled tasks that cut travel and task hours, rapid recovery to full capacity after go-live, improved customer service levels, and a scalable platform to support future growth.

Swizzels Matlow