Case Study: Plaid Enterprises, Inc. achieves 12% labor productivity improvement within 90 days with Manhattan Associates Warehouse Management and Transportation Execution

Plaid achieves productivity improvements within 90 days of new supply chain initiative

Plaid Enterprises, a Stone Mountain, GA–based maker and distributor of craft and home décor products sold in 50+ countries, faced mounting compliance demands from major retailers while running a 20‑year‑old legacy warehouse system. A full DC renovation was cost‑prohibitive, and leadership needed a smaller, ROI‑driven approach to quickly address shipping label, carrier routing and cartonization requirements.

Working with Manhattan Associates, Plaid implemented Manhattan’s Warehouse Management and Transportation Execution solutions after a Manhattan Associates Value Assessment (MAVA) ROI analysis. The company realized a projected 12% productivity gain—and achieved that improvement within the first 90 days—while also improving order accuracy, shipping efficiency (electronic FedEx/UPS integration), palletization and labor tracking, reducing IT costs and shortening new‑hire training time.

Plaid Enterprises, Inc.

Greg Pearson

Vice President of IT and Materials