Case Study: Pet Supplies Plus achieves scalable, flexible omnichannel operations with Manhattan Associates' Manhattan Active Warehouse Management

Pet Supplies Plus Finds a New Best Friend in Manhattan Active® Warehouse Management

Pet Supplies Plus, a neighborhood pet retailer with more than 500 stores and a single distribution center in Seymour, IN, needed a more agile warehouse management system to react quickly to market changes and support omnichannel services like curbside pickup and delivery—especially amid the disruptions of the COVID-19 pandemic.

They implemented cloud-native Manhattan Active Warehouse Management, gaining a versionless, always-current WMS that lowers total cost of ownership, auto-scales for demand, and receives continuous feature updates. Remote implementation using video and screen sharing plus an intuitive interface enabled fast onboarding and a smooth conversion to full-capacity operations, giving Pet Supplies Plus the scalability and flexibility to adapt and innovate going forward.

Pet Supplies Plus

Miles Tedder

CIO and Chief Supply Chain Officer