Case Study: Performance Team achieves diversified, scalable e‑commerce growth and 25–30% lower startup costs with Manhattan Associates' Manhattan SCALE

Performance Team Continues to Diversify and Thrive with Manhattan SCALE

Performance Team (PT) is a California-based logistics provider founded in 1987 with more than 9 million square feet of supply chain space, 13 sites and 940 licensed users. Facing the challenge of serving a broad mix of customers—from simple fulfillment to large, automated operations and ecommerce-only retailers—PT needed a flexible, fast-to-deploy WMS that could support diverse workflows and rapid client onboarding.

PT has used Manhattan SCALE for 15 years to meet that need, leveraging its extensibility to integrate with ecommerce platforms like Shopify and Magento and with supporting apps for returns, address validation and parcel tracking. The solution enabled faster implementations (as little as five weeks), standardized processes, reduced customer startup costs by 25–30%, and delivered the visibility and scalability PT needed to expand services and win new business.

Performance Team

Tom Wilkinson

Senior Vice President Information Technology