Case Study: RedMart halves order cycle time and achieves 99%+ fulfilment accuracy with Manhattan Associates' SCALE

Online grocery retailer RedMart set for continued growth with Manhattan Supply Chain Commerce Solutions

RedMart, a fast-growing Singapore online grocer founded to disrupt traditional supermarket shopping, faced a complex fulfilment challenge: thousands of SKUs, tight same-day delivery windows and manual warehouse processes that were limiting its ability to scale despite about 20% month-over-month growth.

RedMart deployed Manhattan SCALE on Amazon Web Services to automate and optimise warehouse operations. Implemented in just over four months and running at full capacity within five days, the solution halved order cycle time, delivered 99%+ fulfilment accuracy, increased fulfilment capacity by over 50% immediately (with ~15% monthly gains expected), improved inventory visibility and employee accountability, and positioned the company for continued expansion.

RedMart

Vikram Rupani

Co-founder