Case Study: National DCP (NDCP) unifies supply chain and cuts transport costs with Manhattan Associates' integrated TMS/WMS

NDCP Unifies Supply Chain With Manhattan's Tms and Wms Solutions

National DCP (NDCP) is the $2 billion sourcing and distribution arm behind Dunkin’ and Baskin‑Robbins, serving over 8,100 restaurant locations. After merging four regional businesses into a single national company, NDCP needed to replace a fragile 10‑year‑old IT system with a scalable, tightly integrated TMS/WMS to gain end‑to‑end visibility and better schedule driver pickup and delivery.

NDCP selected Manhattan’s integrated transportation, warehouse and labour management platform, going live in just 10 months. The solution enabled order‑to‑delivery visibility, dynamic routing, mobile delivery capabilities and improved backhaul modeling—expected to reduce transport costs by 3–7% annually, increase backhaul opportunities by 10–20%, and cut waste and spoilage by 10–20%.

NDCP

Chris Lafaire

Senior Vice President of IT