Case Study: Martin-Brower achieves end-to-end food traceability and warehouse efficiency with Manhattan Associates

Martin-Brower - Customer Case Study

Martin Brower is a global supply‑chain management company serving more than 20,000 restaurants with 8,300+ employees from its Rosemont, Ill. headquarters. Tasked with “making it easy” to run great restaurants, the company must ensure product safety and quality, accurate in‑restaurant inventory and forecasting, sustainable operations, and staffing (notably driver recruitment) while scaling rapidly through acquisition and growth.

Martin Brower addresses these challenges with a three‑part service model—integrated business planning (automated demand planning and replenishment), logistics services, and hands‑on restaurant services (including storage‑room inventory management and waste reduction). Strategic tech and partner investments—such as a tailored Manhattan Associates WMS for track‑and‑trace—plus sustainability initiatives and driver training programs have improved food safety and traceability, lowered costs (the “double green” effect), attracted talent, earned innovation and employer awards, and supported rapid growth.

Martin-Brower

Melissia Jacobsen

VP of supply chain and technology solutions